All Shine Cleaning Service

Frequently Asked Questions

We have taken the time to gather up and explain our most commonly asked questions to better assist you. If you have a question that is not addressed below please contact us and ask, we would love to help you out!

A: Absolutely not! We can move your furniture for you and then move it back when we are finished. To protect your belongings we will use small plastic sheets to ensure nothing gets wet.

A: On average it takes 6 to 10 hours. We can speed the process up with fans if you need it to be dry in a shorter period of time however.

A: Yes. We have a few different methods of removing even the toughest stains and odors.

A: Yes we can clean every nook and cranny of your couch, love seat, chair, etc.

A: NO! Our cleaning supplies are all natural and non toxic. Your children and animals are safe to contact the freshly cleaned carpets (but we recommend waiting for your carpet to fully dry to ensure cleanliness).

A: Yes. Today’s green cleaning products are just as effective and sometimes more so, than cheaper, harsher alternatives. Plus, our earth friendly cleaning products smell so pleasant that you won’t have to air out your home to rid it of the fumes caused by chemical cleaners.

A: We have had several customers comment that the allergy sufferers in their household noticed an immediate difference after using our products. Toxins aren’t good for anyone, but those with breathing difficulties do not need to dread a bad reaction to our green products. All Shine uses only products with a Hazard Rating of “0” or “1” (minimal to slight).

A: Your carpet should be professionally cleaned every 6 to 12 months. This varies, according to the amount of traffic in your home. Taking into account the number of people and pets living in your home, as well as the environment outside your home, we can give you a realistic idea of how often you will need to clean your carpet to keep it clean and free of germs. Another important point to remember, is that carpet manufacturers generally require periodic, professional carpet cleaning to keep your warranty valid.

A: Hot water extraction is the only method classified as “ deep cleaning.” This method is also called “steam cleaning” due to the high heat of the water used to extract dirt from your carpet. Hot water extraction rejuvenates carpet fibers, bringing them back to life. Nearly all carpet manufacturers and fiber producers recommend hot water extraction to clean carpets.

A: Did you know that freshly cleaned windows in Idaho will develop a dirty haze from blowing dirt and pollution in one to three months? Many Idaho business owners schedule a weekly window cleaning to combat the haze that darkens storefront windows. All Shine customers can choose to have their windows cleaned bi-weekly, monthly, quarterly, semi-annually, or annually. Many add an extra cleaning for special occasions, such as Weddings, Company Parties, or Christmas. It is advisable to clean your windows regularly to prevent the build-up of dirt and grime.